Home/About/We Are Independent

We Work For You.
Not the Carrier.

As an independent insurance agency, our loyalty is to our clients — not to any single insurance company. This distinction is the foundation of everything we do.

What Independence Really Means

A direct writer (like a State Farm or Allstate agent) is licensed to sell products from a single company. Their options are limited to what that one carrier offers, and their incentives are aligned with that carrier's profitability.

An independent agency like Collaborative Insurance Solutions holds appointments with multiple carriers. We can compare rates, coverage terms, and carrier financial strength across the market — and recommend the option that genuinely fits your needs.

This independence is not just a business model — it is a fiduciary commitment to our clients. Your interests always come first.

How We Operate
1

Receive your risk profile and coverage needs

2

Shop 20+ carrier markets simultaneously

3

Analyze coverage terms, exclusions, and pricing

4

Present top 3 options with clear comparisons

5

Bind coverage with your selected carrier

6

Provide ongoing advocacy and annual reviews

Independent vs. Direct Writer

Feature
Independent Agency ✓
Direct Writer
Carrier Access
Access to 20+ top-rated carriers
Single carrier only
Coverage Options
Tailored to your specific needs
Standardized product offerings
Price Competitiveness
Shops the market for best rates
Fixed pricing from one carrier
Claims Advocacy
Advocates on your behalf
Works for the carrier
Advice Quality
Unbiased, client-first guidance
Incentivized to sell own products
Relationship
Long-term advisor relationship
Transaction-based interaction
Specialty Coverage
Access to niche and surplus markets
Limited to carrier appetite
Policy Review
Annual coverage gap analysis
Renewal notices only

The Four Pillars of Independence

01

Market Access

We maintain active appointments with over 20 A-rated carriers including Travelers, Progressive, Andover Companies, Union Mutual, and more. This breadth allows us to find the right fit for virtually any risk profile.

02

Unbiased Counsel

Our compensation is not tied to any single carrier's performance. We recommend coverage based entirely on what best serves your risk management objectives — not what generates the highest commission.

03

Claims Advocacy

When a claim occurs, we stand beside you. We communicate directly with adjusters, document your loss, and advocate for fair and timely resolution. You are never alone in the claims process.

04

Continuity of Coverage

If a carrier exits a market or changes its appetite, we proactively move your coverage to a comparable carrier — maintaining continuity without disruption to your protection.

Appointed with Top-Rated Carriers

We maintain active appointments with leading A-rated carriers, giving us the breadth to find the right solution for any risk profile.

TravelersProgressiveAndover CompaniesUnion MutualHanover InsuranceArbella InsuranceSafety InsuranceMapfreChubbHartfordNationwideSelective InsuranceEmployersPhiladelphia InsuranceMarkel