Our People
Specialized Counsel.
Personal Relationships.
Our team of licensed professionals brings decades of combined experience across commercial and personal lines. We are not a call center — we are your dedicated risk advisors.
David Dlugasch
Principal & Senior Risk Advisor
Commercial Lines · Business Owners · Real Estate
With over 18 years of experience in independent insurance brokerage, David founded Collaborative Insurance Solutions to bring a client-first, multi-carrier approach to Massachusetts businesses and families. His expertise spans complex commercial property portfolios, contractor liability programs, and high-value personal lines. David holds designations in Commercial Lines Coverage (CIC) and is a licensed Massachusetts Property & Casualty broker.
Focus Area
Commercial & Personal Lines Strategy
Sarah Whitmore
Senior Account Manager
Personal Lines · Auto · Home · Flood
Sarah brings a decade of personal lines expertise to every client relationship. She specializes in crafting comprehensive household protection strategies — from standard auto and homeowners policies to specialty flood and umbrella coverage. Her meticulous approach to coverage gap analysis has saved clients thousands in uncovered claims.
Focus Area
Personal Lines & Client Relations
Marcus Reyes
Commercial Lines Consultant
BOP · Contractor Programs · Multifamily
Marcus is our commercial lines specialist with deep expertise in contractor insurance programs, business owners policies, and multifamily residential risk. He has structured coverage programs for over 200 commercial clients across Massachusetts, with a particular focus on construction firms and real estate investment portfolios.
Focus Area
Commercial Risk Architecture
Jennifer Callahan
Client Services Manager
Policy Administration · Claims Advocacy · Renewals
Jennifer is the operational backbone of our agency, managing policy renewals, claims advocacy, and carrier communications. Her background in insurance carrier operations gives her unique insight into the claims process, allowing her to advocate effectively on behalf of clients during complex loss situations.
Focus Area
Operations & Claims Support
Our Standards
What Sets Our Team Apart
Expert Counsel
Every advisor holds active Massachusetts licensure and ongoing professional education credentials.
Client-First Culture
We measure success by client outcomes — not premium volume or carrier quotas.
Coverage Precision
We conduct thorough gap analyses to ensure no exposure goes unaddressed.
Direct Access
You work directly with your advisor — no call centers, no automated routing.
Ready to Work With Our Team?
Connect directly with a licensed advisor to discuss your coverage needs.